London Gatwick Delays or Cancellations
For Gatwick flight delays or cancellations, you could be entitled to compensation up to 600€ under EU law EC 261.
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Gatwick flight delay or cancellation rights
Are you one of the victims facing delays or cancellations, left stranded at London Gatwick Airport, and don’t know how to go about it?
Here is all you need to know when your flight was delayed or cancelled. You may have the right to compensation or refund from the airlines.
You may be eligible for flight delay compensation if …
- You reached the final destination later than 3 hours
- You were departed from Gatwick Airport
- You arrived at Gatwick Airport with EU-registered airline
- And, the delay was not due to extraordinary circumstances
The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.
How much can you claim for Gatwick Airport delays ?
The amount that you can claim depends on the length of the delay and distance of your flight:
Short distance (up to 1500 km) |
Medium distance (1501 to 3500 km) |
Long distance (more than 3500 km) |
---|---|---|
e.g. Frankfurt to Madrid | e.g. Frankfurt to Turkey | e.g. Frankfurt to New York |
€250 | €400 | €600* |
* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.
Your Flight Has Been Delayed or cancelled. What Should You Do?
Ask a reason for delay
Note Arrival Time
Collect Evidence
Check Eligibility
Exchange Contacts
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Passenger Rights under EU 261 Rule
Under EC Regulation 261/2004, air passengers are entitled to compensation or refund from the airlines for longer flight delays, cancellations and denied boarding due to overbooking.
In these cases, you can claim compensation, if the airline was responsible for …
- ☛flight delays: if you reached the final destination with more than 3 hours delay
- ☛flight cancellations: if you were informed about flight cancellation without any prior notice of at least 0 to 14 days of departure
- ☛denied boarding: if you were denied to board your flight due to overselling of flight tickets.
- ☛missed connecting flight: if you missed your connecting flight due to delay or cancellation of your first flight, and reached later than 3 hours at the final destination.
Whereas, if the flight disruptions were caused due to some extraordinary circumstances there is no compensation.
Examples of such circumstances include strike action (pilot strike, air traffic control strike etc), security threats, tsunami, extreme bad weather conditions, or any ‘Act of God’.
Important: You do not have to be an EU citizen to claim delayed flight compensation. You can claim for flights’ departed from London Airport with any airline, or arrived at London Airport with a EU-registered airline.
London Gatwick Flight Delays
Under EU Regulation 261/2004, you are entitled to financial compensation or refund for longer flight delays.
Let’s understand, under what circumstances you can claim compensation and when you can ask for a refund.
Your rights for Gatwick arrivals delays
For flight delays over three hours on arrivals, you could be entitled to compensation up to 600€ (or £510).
Flight departure delays
If there’s delay at departure, you are eligible for “Right to Care”. The airlines must offer:
For 2 Hours Flight Delays
Foods/Snacks
Communication
For 5 Hours Flight Delays
Foods/Snacks
Communication
Flight
Refund
Accommodation
Hotel accommodation & transport facility for an overnight delay.
Plus, compensation of up to 600 Euros, if you reached your final destination later than three hours.
London Gatwick Flight Cancellations
Under EU law, you could be eligible for compensation or a refund for flight cancellations without prior notice of at least 14 days.
These are the two available options for you to choose …
- You can either apply for a refund, or
- You may ask for an alternate flight.
If your alternate flight delays for more than 2 hours, you could be eligible for compensation. You can claim compensation between 125€ and 600€ depending upon …
- days you were informed before
- length of delay, and
- route distance
Missed Flight Connection
You may be eligible for You may be eligible for missed flight compensation up to 600€ under the European Union Regulation EC261, if …
- → the same airline operates your connecting flight(s) which you missed due to a delay or cancellation of your first flight, and
- → the delay at the final destination is more than three hours.
Was your flight cancelled without any notice?
Claim CompensationAm I eligible to claim compensation?
EC Regulation 261/2004 is European law, it applies to EU airspace. You do not have to be an EU citizen to claim delayed flight compensation.
It states that you can claim for flights departed from an airport located in the EU Member States (with any airline), or arrived at an airport located in the EU Member States with an EU regulated airline.
Origin and Destination | EU Airline | Non-EU Airline |
---|---|---|
EU ✈ EU | ✅ | ✅ |
EU ✈ Non-EU | ✅ | ✅ |
Non-EU ✈ EU | ✅ | ❌ |
Non-EU ✈ Non-EU | ❌ | ❌ |
Thus you are eligible for compensation under EC 261 Regulation.
How to claim compensation for delayed or cancelled flights?
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Useful Information About London Gatwick Airport
Gatwick Airport is known to be the second busiest airport in London as well as in the United Kingdom after London Heathrow Airport in terms of passenger traffic.
It is one of the leading airports for operating direct flights. It has the busiest single-use runway, with a maximum of 55 flights movements per hour.
As per the Wikipedia report, in 2018, 46.1 million passengers passed through the airport, a 1.1% increase compared with 2017.
IATA Code
The IATA code of Gatwick Airport is “LGW”.
Hub, and Base
LGW London Gatwick Airport operates as a hub for British Airways and Norwegian Air Shuttle.
Gatwick Airport, London serves as a base for EasyJet, British Airways, Norwegian Air Shuttle, TUI Airways, and Virgin Atlantic Airlines.
Gatwick Airport Terminals
North Terminal: Whether you are travelling for holiday or business, you will find all the facilities at this terminal such as hotels, car parking, shops, communication, and self-service facilities.
South Terminal: There are a huge variety of facilities available at this terminal too. It is hugely beneficial from modern security solutions. It has plenty of space and requirements for any traveler, from WiFi service to shopping and dining facilities.
Both the terminals have shops, restaurants and there are different kinds of facilities provided for children, business travellers and for disabled passengers.
There are a number of low-cost transfers available to the airport, you can reach easily by taxis.
List of Airlines & Flights Destinations
Airlines | Country | Destinations |
---|---|---|
EasyJet | Spain | Alicante, Barcelona, Fuerteventura, Lanzarote, Malaga, Tenerife, Gibraltar, Gran Canaria, Murcia, Palma de Mallorca, Madrid, Seville, Valencia |
Italy | Bari, Catania, Bologna, Brindisi, Naples, Verona, Milan (Linate & Malpensa), Palermo, Pisa, Rome-Fiumicino, Venice | |
France | Lyon, Nantes, Paris-Charles de Gaulle, Nice, Bordeaux, Marseille, Montpellier, Toulouse | |
United Kingdom | Aberdeen, Belfast, Glasgow, Inverness, Isle of Man, Edinburgh | |
Germany | Stuttgart, Berlin-Schonefeld, Hamburg, Munich, Zurich | |
Switzerland | Basel/Mulhouse, Geneva | |
Portugal | Faro, Lisbon, Funchal | |
Greece | Athens, Thessaloniki | |
Israel | Tel Aviv-Ben Gurion | |
Iceland | Reykjavik-Keflavik | |
Morocco | Marrakech, Agadir | |
Austria | Innsbruck, Vienna | |
Luxembourg | Luxembourg-City | |
Cyprus | Larnaca, Paphos | |
Denmark | Copenhagen | |
Netherland | Amsterdam | |
Hungary | Budapest | |
Egypt | Hurghada | |
Estonia | Tallinn | |
Poland | Krakow | |
Czech Republic | Prague | |
Bulgaria | Sofia | |
Malta | Luqa | |
British Airways | Spain | Alicante, Barcelona, Fuerteventura, Lanzarote, Malaga, Seville, Tenerife, Valencia |
Italy | Genoa, Naples, Rome-Fiumicino, Turin, Venice, Verona | |
United States | New York-JFK, Orlando, Tampa | |
Jamaica | Kingston-Norman Manley | |
Barbados | Seawell/Christ Church | |
Trinidad and Tobago | Port of Spain, Tobago | |
Portugal | Faro, Funchal, Porto | |
United Kingdom | Edinburgh, Glasgow | |
France | Bordeaux, Nice | |
Mauritius | Plaine Magnien | |
Dominician Republic | Punta Cana | |
Saint Kitts and Nevis | Basseterre | |
Netherlands | Amsterdam | |
Croatia | Dubrovnik | |
Morocco | Marrakech | |
Austria | Salzburg | |
Costa Rica | San Jose | |
Algeria | Algiers | |
Antigua and Barbuda | Osbourn | |
Mexico | Cancun | |
Albania | Tirana | |
Austria | Vienna | |
Peru | Lima | |
Norwegian Air Shuttle | Spain | Alicante, Barcelona, Fuerteventura, Gran Canaria, Lanzarote, Madrid, Malaga, Palma De Mallorca, Tenerife |
United States | Boston, Fort Lauderdale, Los Angeles, Oakland, New York-JFK, Orlando, San Juan | |
Norway | Bergen, Oslo-Gardermoen, Stavanger, Tromso, Trondheim | |
Sweden | Gothenburg, Stockholm-Arlanda | |
Denmark | Aalborg, Copenhagen | |
Italy | Rome-Fiumicino | |
Poland | Warsaw–Chopin | |
Portugal | Faro, Funchal | |
Hungary | Budapest | |
Finland | Helsinki | |
Cyprus | Larnaca | |
France | Nice | |
Virgin Atlantic | United States | Las Vegas, Orlando-MCO |
Barbados | Seawell/Christ Church | |
Grenada | Saint George Parish | |
Jamaica | Montego Bay | |
Antigua and Barbuda | Osbourn | |
Mexico | Cancun | |
Cuba | Havana | |
Trinidad and Tobago | Tobago | |
Vueling | Spain | Asturias, Barcelona, Bilbao, Santiago de Compostela |
Italy | Florence, Rome-Fiumicino | |
France | Paris-Charles de Gaulle | |
Ryanair | United Kingdom | Belfast, Cork, Dublin, Shannon |
Spain | Seville | |
Air Transat | Canada | Calgary, Toronto-Pearson, Vancouver |
Royal Air Maroc | Morocco | Casablanca, Marrakech, Rabat |
WestJet | Canada | Calgary, Toronto-Pearson |
TAP Portugal | Portugal | Lisbon, Porto |
Gatwick Airport Check-in
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Gatwick Airport Address
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Esenia Ulbrich
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Esenia Ulbrich is the founder of ClaimFlights and heads the legal team. She holds a master's in business administration and loves sailing in the Saronic Gulf, hiking in the Alpes, and spending time with her daughter.
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