Volotea (V7) Flight Delay / Cancellation Compensation
If your Volotea flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.
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How much can you claim for Volotea Flight delays?
The amount of compensation for Volotea’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.
| Short distance (up to 1500 km) |
Medium distance (1501 to 3500 km) |
Long distance (more than 3500 km) |
|---|---|---|
| e.g. Frankfurt to Madrid | e.g. Frankfurt to Turkey | e.g. Frankfurt to New York |
| €250 | €400 | €600* |
* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.
Your Flight Has Been Delayed or cancelled. What Should You Do?
Ask a reason for delay
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Flight departure delays
If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:
For 2 Hours Flight Delays
Foods/Snacks
Communication
For 5 Hours Flight Delays
Foods/Snacks
Communication
Flight
Refund
Accommodation
Hotel accommodation & transport facility for an overnight delay.
Was your flight delayed for more than 3 hours?
Claim CompensationEC Regulation 261/2004
EC Regulation 261/2004 (dated 17 February 2005) applies to passengers departing from an EU airport, or from a non-EU airport with an EU airline to an EU destination.
Passengers must note that compensation for flight delays is subject to certain conditions and exceptions. There will be no compensation for a delay/cancellation caused by extraordinary circumstances, under which such delay/cancellation becomes unavoidable. Examples of such situations include bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.
Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 kms or more; delay of 3 hours or more in intra-community flight of 1500 kms or more; and delay of 2 hours in case of flight of 1500 kms or less, the passenger is entitled to compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances. If the delay is more than 5 hours, the passenger is entitled to cancel his reservation and claim compensation.
The thumb of the rule for both delayed flights and cancelled flights are as follows:
- Flights of 1500 kms or less: compensation amount is 250 euros.
- Flights of 1500 kms to 3500 kms: compensation amount is 400 euros.
- Flights of more than 3500 kms: compensation amount is 600 euros
Thanks to the regulation, passengers need not worry as flight delay or cancellation compensation claim norms are in place. If you want to travel by any airlines, you may be rest assured in case of flight delays or gets cancelled; your interests will be protected. In case passengers are not able to claim compensation from the airlines, we can help the air passengers to get their money owed by the airlines.
Our free flight compensation checker can be used to calculate the amount you can claim from the airlines by providing some information about your flights, i.e., flight number, flight date and the reason for flight delays or cancellations. You may need to enter further details about yourself & co-passengers for whom you would like to claim compensation from the airlines.
Was your flight cancelled without any notice?
Claim CompensationAbout Volotea
Volotea Airlines were founded in Spain in 2011. It started flying operation in 2012. Its headquarters are based in Barcelona, Spain. Volotea Airlines was established on the concept and model of low-cost airlines. Volotea’s operating bases are spread over in Italy, Spain and France, including in Asturias Airport, Bordeaux – Merignac Airport and Strasbourg International Airport.
How to claim compensation for delayed or cancelled flights?
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Parent Company
Volotea Airlines was founded by a Spanish company Alaeo S.L. It has also received an equity investment from Axis Participaciones Empresariales, Corpfin Capital and CCMP Capital recently.
Major Destinations
Volotea flies to more than 52 destinations at this point. It flies both scheduled and chartered flights to many destinations in Europe including Eastern European destinations such as Albania and Croatia, Western European destinations in France and Germany. Majority of its flights operate to Greece, Italy and Spain. In Asia, Volotea flies only to Israel at this time.
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Am I Eligible To Claim Compensation?
EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.
This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).
Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.
| Origin and Destination | EU Airline | Non-EU Airline |
|---|---|---|
| EU ✈ EU | ✅ | ✅ |
| EU ✈ Non-EU | ✅ | ✅ |
| Non-EU ✈ EU | ✅ | ❌ |
| Non-EU ✈ Non-EU | ❌ | ❌ |
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