TUI fly (X3) Germany Delayed Flights Compensation

If your TUI fly flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim:

Useful Information About TUI fly Airlines

TUIFly is a German airline. Its headquarters are located in Hanover Airport, Germany. It was founded in 2007. TUIfly is a leisure airline and flies both chartered and scheduled flights. Its predominantly Boeing fleet consists of 40 aircraft.

Parent Company and Alliances

TUI fly’s parent company is the TUI Group. It is a part of the TUI Airline Alliance and will be rebranded soon as per the Group’s plan to bring all of its airlines under one central control. TUI fly as part of a strategic partnership with Air Berlin also operates 14 planes on behalf of Air Berlin. As a part of this arrangement, flights to Austria, Italy and Croatia are marketed by Air Berlin but operated by TUI fly.

Major Destinations

TUI fly’s parent company is the TUI Group. It is a part of the TUI Airline Alliance and will be rebranded soon as per the Group’s plan to bring all of its airlines under one central control. TUI fly as part of a strategic partnership with Air Berlin also operates 14 planes on behalf of Air Berlin. As a part of this arrangement, flights to Austria, Italy and Croatia are marketed by Air Berlin but operated by TUI fly.

How much can you claim for TUI fly Flight delays?

The amount of compensation for TUI fly delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?

w

Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.
l

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.
i

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

For 5 Hours Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

Flight

Re-routed to the earliest available flight

Refund

Refund of the ticket cost, if you were unwilling to travel

Accommodation

Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Eu Regulation 261/2004

EU Regulation 261/2004 makes rules for compensation applicable to all flights that originate from an EU destination. These norms are applicable in cases of flight delay compensation, flight cancellation compensation and denied boarding compensation. Where TUI fly flights fly from EU destination they are covered by the regulation and bound to pay compensation under it to passengers.

An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances.

If you are an air passenger travelled with TUI fly and your flight has been delayed or your booked flight gets cancelled (without any prior notice) or for reasons which could have been easily solved then according to Regulation (EC) No. 261/2004, TUI fly flight passengers can claim up to 600€ as flight delay compensation. This takes into account the distance of your flight both within Europe and Outside Europe and the time of flight delay which should be more than 3 hours.

Within EU:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  3. And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Was your flight cancelled without any notice?

Claim Compensation

Claim Flights Compensation

Claim Flights firm specializes in EU compensation claims. We have an in-house legal team that files and pursues claim applications with the airlines. Here, we act on behalf of the passengers. We also offer certain resources to passengers for them to gain a better understanding of EU air passenger rights.

These resources are freely available on our website and include our chat service, which can be used by passengers to speak directly with our legal team members and to ask questions and get clarifications from them. Our resources also include our step-by-step guide to understanding the entire claim process and our delayed flight compensation calculator to get an estimate of the compensation amount due to the passenger in their particular case.

Our legal experts specialised in filing and pursuing EU claims. We only charge a commission for our services when the claim application is successfully processed by the airline in favour of the passenger. Thus, passengers can file their EU claims through us and have us actively pursue the claim. Where the passengers want to file and pursue the claim by themselves, they can use our free claim letter template to file and follow their claims.

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.

1

Check Entitlement

More Info
Check if you can claim using our compensation checker tool.
2

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.
3

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.
4

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.
5

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Am I Eligible to Claim Compensation?

EC Regulation 261/2004 is a European law, it applies to EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Table in right clearly specifies whether you are eligible for compensation for your Alitalia flight delay.

Origin and Destination EU Airline Non-EU Airline
EU ✈ EU
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich

CEO

Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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