London Heathrow Flight Delays / Cancellations

For flight delays or cancellations, if you had your flight from an EU airport, or to an EU airport with an EU regulated airline, you are entitled to compensation up to 600€ based on EC 261 rule.

Enter your flight details and check how much you can claim.

London Heathrow Flight Delays / Cancellations Claims

As one of the largest airports in the world, London Heathrow Airport has its own string of challenges as it has to deal with a large stream of passengers on a daily basis. Another important factor is that squally weather that can disrupt the flight schedules which may lead to flight delays or flight cancellations.

Since Heathrow LHR Airport comes under EU Member State; EC Regulation 261/2004 entitles Heathrow flight passengers to claim compensation up to 600 € from the airlines if their flight was delayed on arrivals for 3 or more hours, or if their flight was cancelled at LHR Airport, London.

Under EC Regulation 261/2004 European Union air passenger’s rights, which was passed in the year 2005; air passengers are entitled to receive compensation from the airlines for the inconvenience caused due to flight cancellations without prior notice of 2 weeks; flight delays over 3 hours; denied boarding due to overbooked flights; missing the connecting flights due to current flight delays or for any technical issues.

Claim Flight Delay Compensation with Claim Flights

If your flight arrived 3 hours later than the expected scheduled time, you can claim compensation from the airline. For instance, the passenger has to attend a business conference in Berlin. The flight is scheduled to depart at 7:00 am from London and to arrive in Berlin at 8:45 am. However, the flight gets cancelled due to technical reasons. As a consequence the passenger is offered an alternative flight at 10:00 am. This unexpected delay creates room for compensation for the passenger. For that, passengers have complete right to claim compensation from the airlines for the inconvenience caused to you and with help of claim flights, passengers can get fair compensation amount from the airline at right time.

London-Heathrow Airport

Heathrow Airport is located in London, United Kingdom. IATA code of Heathrow Airport is LHR. London LHR Airport serves as the main base for Virgin Atlantic Airline and is operating as a hub for British Airways. London Heathrow LHR Airport is the busiest airport in the United Kingdom as well as in Europe in terms of passengers handled and also ranks the world’s sixth busiest airport in terms of total passengers’ traffic. In 2015, total passengers traffic of London-Heathrow Airport was around 75 million passengers.

Infrastructure of Heathrow LHR Airport

Heathrow Airport currently has 4 operational terminals; the oldest terminal i.e., Terminal 1 was closed in 2015. Heathrow LHR Airport has 2 parallel east-west runways. Terminal 2 of LHR airport also called as Queen’s Terminal, which is mostly used by the Star Alliance airlines members except Air India which uses Terminal 4, while Aer Lingus, Germanwings and Icelandair airlines also use this terminal. Terminal 3 mostly used for flight departures for long haul routes to international destinations. Terminal 4 mainly used by members of SkyTeam airlines alliances except Garuda Indonesia airline, use Terminal 3 for their flights. Terminal 5 were exclusively used by British Airways and Iberia Airlines flights. London-Heathrow Airport connects both domestic and international destinations with more than 80 airlines flights, flying to over 185 destinations in 84 countries of Europe, Middle East, Africa, Indian Subcontinent and North America.

List of Airlines & it’s destinations

Airline Country Cities/City
British Airways United States Las Vegas, Miami, Denver, Phoenix-Sky Harbor, Los Angeles, Boston, Newark, San Francisco, New York-JFK, Dallas/Fort Worth, Houston, Chicago-O’Hare, Atlanta, Washington-Dulles, Austin, Baltimore, Philadelphia, San Diego, Seattle/Tacoma
United Kingdom Manchester, Newcastle upon Tyne, Leeds/Bradford, Belfast, Inverness, Aberdeen, Edinburgh, Glasgow
Italy Bologna, Catania, Milan (Linate & Malpensa), Pisa, Rome-Fiumicino, Venice-Marco Polo
Germany Dusseldorf, Berlin-Tegel, Hamburg, Hanover, Munich, Stuttgart, Frankfurt
France Lyon, Marseille, Paris (Charles de Gaulle & Orly), Nice, Toulouse
Spain Barcelona, Bilbao, Gibraltar, Palma de Mallorca, Madrid, Ibiza
China Beijing, Chengdu, Shanghai-Pudong, Hong Kong
India Delhi, Mumbai, Bangalore, Chennai, Hyderabad
Brazil Rio de Janeiro-Galeao, Sao Paulo-Guarulhos
Canada Toronto-Pearson, Calgary, Vancouver
Norway Oslo-Gardermoen, Bergen, Stavanger
Russia Moscow-Domodedovo, St Petersburg
Middle East Kuwait, Bahrain, Beirut, Muscat
Switzerland Basel/Mulhouse, Geneva, Zurich
South Africa Cape Town, Johannesburg-Tambo
Sweden Gothenburg, Stockholm-Arlanda
Japan Tokyo (Haneda & Narita)
Poland Warsaw-Chopin, Krakow
Thailand Bangkok-Suvarnabhumi
Israel Tel Aviv-Ben Gurion
Denmark Copenhagen, Billund
Argentina Buenos Aires-Ezeiza
Iceland Reykjavik-Keflavik
Romania Bucharest-Otopeni
Kenya Nairobi-Kenyatta
Austria Vienna, Salzburg
United Arab Emirates Abu Dhabi, Dubai
Jordan Amman-Queen Alia
Turkey Istanbul-Ataturk
Luxembourg Luxembourg City
Saudi Arabia Jeddah, Riyadh
Ukraine Kiev-Boryspil
Nigeria Lagos, Abuja
Malaysia Kuala Lumpur
Mexico Mexico City
Netherlands Amsterdam
Hungary Budapest
Finland Helsinki
Belgium Brussels
Costa Rica San Jose
Cyprus Larnaca
Portugal Lisbon
Czech Republic Prague
Greece Athens
Australia Sydney
Ireland Dublin
Angola Luanda
Singapore Changi
Croatia Zagreb
Ghana Accra
Egypt Cairo
Bulgaria Sofia
Qatar Doha
Virgin Atlantic United States Boston, Los Angeles, Miami, New York-JFK, Newark, San Francisco, Washington-Dulles
China Hong Kong, Shanghai-Pudong
South Africa Johannesburg-Tambo
Georgia Atlanta
United Arab Emirates Dubai
India Delhi
Nigeria Lagos
EasyJet United Kingdom Bristol, Edinburgh, Liverpool, London (Gatwick & Luton)
Spain Paris-Charles de Gaulle
Italy Milan-Malpensa
Portugal Lisbon
France Lyon
Scandinavian Airlines Norway Oslo-Gardermoen, Stavanger
Sweden Stockholm-Arlanda
Denmark Copenhagen
Air India India Ahmadabad, Delhi, Mumbai
United States Newark
EVA Air Thailand Bangkok-Suvarnabhumi
Taiwan Taipei-Taiyuan
Royal Brunei Airlines Brunei Bandar Seri Begawan
United Arab Emirates Dubai
Qantas Australia Melbourne, Sydney
United Arab Emirates Dubai
Vietnam Airlines China Ho Chi Minh City
Vietnam Hanoi
Air New Zealand United States Los Angeles
New Zealand Auckland
Aegean Airlines Cyprus Larnaca
Greece Athens
American Airlines United States Charlotte, Chicago-O’Hare, Dallas/Fort Worth, Los Angeles, Miami, New York-JFK, Philadelphia, Raleigh/Durham
Air Canada Canada Calgary, Halifax, Montreal-Trudeau, Ottawa, St. John’s/Newfoundland, Toronto-Pearson, Vancouver
United Airlines United States Chicago-O’Hare, Houston, Los Angeles, Newark, San Francisco, Washington-Dulles
Delta Air Lines United States Boston, New York-JFK, Atlanta, Detroit, Minneapolis/St. Paul, Philadelphia
Iberia Express Spain Asturias, Las Palmas de Gran Canaria, Palma de Mallorca, Tenerife
Germanwings Germany Berlin-Tegel, Cologne/Bonn, Stuttgart
Royal Air Maroc Morocco Casablanca, Marrakech, Tangier
Aer Lingus Ireland Belfast, Cork, Dublin, Shannon
Alitalia Italy Milan-Linate, Rome-Fiumicino
Pakistan International Airlines Pakistan Islamabad, Karachi, Lahore
Eurowings Germany Dusseldorf, Hamburg
Vueling Spain A Coruna, Barcelona
Lufthansa Germany Frankfurt, Munich
Swiss International Air Lines Switzerland Geneva, Zurich
EgyptAir Egypt Cairo, Luxor
Air Serbia Serbia Belgrade
Austrian Airlines Austria Vienna

Flight Delays / Cancellation / Denied Boarding Problems

Flight delays, flight cancellations and denied boarding are the common problems faced by air travellers. If your flight gets delayed at the arrival airport for 3 or more hours; flight cancelled without notice of 2 weeks or if you were denied boarding due to overselling of flight seats EC Regulation 261/2004 entitles you to claim flight compensation up to 600€ from the airlines for the inconvenience caused to you.

Flight delayed for 2 hours or more from the departure airport, airlines are obligatory to provide you assistance. You are entitled to claim compensation for a cancelled flight if you were not informed about the cancellation at least 14 days before the scheduled time of departure. You can claim financial compensation for denied boarding if your alternate flight is delayed for 2 hours or more.

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions. There will be no compensation for a delays / cancellations caused by an extraordinary circumstance, under which such delays / cancellations becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by EU Regulation 261 of 2004. This entitlement is when the delay is not caused by an extraordinary circumstances.

If you are an air passenger travelled from Palma Airport and your flight was delayed on arrival for more than 3 hours or you have booked your flight ticket from Palma to anywhere in world and your flight was cancelled (without any prior notice) and for reasons which could be easily avoided by the airlines or was under control of respective authority then according to EC Regulation 261/2004, flight passengers can claim compensation up to 600€ for flight delays. This takes into account the distance that you travelled.

Within EU:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  • And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€

Note:If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European law; it applies to EU air space.

You do not have to be an EU citizen to claim flight compensation. This means that you can claim on flights

departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Origin and Destination EU Airline Non-EU Airline
From Inside EU to Outside EU Yes Yes
From Inside EU to Inside EU Yes Yes
From Outside EU to Inside EU Yes No
From Outside EU to Outside EU No No

Claim Flights – Flight Compensation Firm

You don’t have to brainstorm about flight delay compensation at London Heathrow Airport because we can do it for you! We have a dedicated team of claim experts to take care of your flight delay at London Heathrow airport. Lack of knowledge or time may stifle the case with you, but not with us. We deal with such cases on a daily basis. We have the necessary knowledge to claim compensations based on EU regulation 261/2004 of air passenger rights, backed by comprehensive database of flight movements. All you have to do is to enter your flight details such as flight number and flight date in the Flight Delay Compensation Calculator which is freely available on our website, calculate the exact compensation amount airlines owe for you. And our claim experts will work with various other teams to collect data so that everything goes smoothly. Our team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellation, flights departure and arrival time, etc. making us more likely to win the compensation. We’ll manage the rest for you and keep you informed about the update of your case.

How To Claim Flight Delay Compensation?

Claim Flights claiming process is very easy to use and to provide us the desired information doesn’t take more than 3 minutes of your precious time. We have access to a lot of information on flight delay and cancellation to claim flight compensation for your delayed or cancelled flights.

Claim Yourself Delayed Flight Compensation

If your flight was delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooking of flight tickets, you can use our free claim letter template to write the letter to airline to claim compensation for your delayed / cancelled / overbooked flight in accordance with EU Regulation 261/2004. EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for flight delay of 3 hours or more, flight cancellations or for denied boarding.

Calculate The Amount Airlines Owes For You

Passengers are often unaware of their rights in case of flight delays, flight cancellations and denied boarding issues and end up claiming a very futile amount or cash vouchers compared to what they are entitled to receive. Through our Website, the exact compensation amount can be calculated with the help of our flight delay compensation calculator. Flight Delay Compensation Calculator can help you to know the amount to claim from the airlines for your delayed / cancelled /overbooked /missed /re-routed flight. You can check for free the amount Airlines owes for you with our free Flight Delay Compensation Calculator.

You can claim flight delay compensation with our assistance. We are available 24/7 through our chat support system to help you. You can proceed with your claim by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim the flight compensation from the Airlines. Our Expert team can file the claim on behalf of you and pursue it with the Airlines. Air passengers are charged only in case of success. Our fee is very less as compared with other claim companies. As of our nominal fee, you get a good compensation amount. You can compare the claimable compensation amount provided by us with other claim companies. Claim Flights takes up your case on a “No Win No Fee” basis and makes sure that you get the right amount within the right time.

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