Turkish Airlines Flight Delay Compensation

If your Turkish Airlines flight was delayed or canceled, you may have the right to compensation under European Regulation EC 261.

The amount of compensation is up to 600€ ($700).

Turkish Airlines Delayed / Cancelled Flights Compensation Rights

If your flight delays for more than 3 hours on arrival or was canceled to depart without any notice you may claim compensation up to 600€ ($700) from Turkish Airlines.

In accordance with EC Regulation 261/2004, you as the Turkish Airlines flight passenger has the rights to demand compensation up to 600€ for flight delays, cancellations or denied boarding incidents.

If you need help to claim compensation from Turkish Airlines, you may seek help from our Claim Experts, we have the best possible team in place that has access to all the desired information that is required to claim for your delayed or canceled flight.

To know how much you can claim from Turkish Airlines use our free Flight Compensation Calculator. Our claiming process is very simple and you can get your money back in the right time.

Turkish Airlines

Turkish airlines is the major airline of Turkey being the national flag carrier and it is the fourth largest airline in the world in terms of number of destinations. Main hub of Turkish Airlines is located at Istanbul Ataturk Airport. Its secondary hubs are located at Esenboga International Airport, Sabiha Gokcen International Airport, and Adnan Menderes Airport.

Turkish Airline was established on 20th May 1933 with a different name, which is, State Airlines Administration and was a part of Ministry of National Defence. In the year 1956, the airline was renamed as Turk Hava Yollari A.O. and later became a part of the International Air Transport Association (IATA) around the same period. IATA code of Turkish Airline is TK. Turkish Airlines is Star Alliance member from 1st April 2008.

The aircraft’s belonging to Turkish Airline sports a “EuroWhite” livery whose fuselage is in white and has blue lettering while grey tulip runs across, i.e., from wing’s rear to the tail. The fin logo was modified in the year 2010, and now sports white emblem with a red background. The airlines name, i.e. Turkish Airlines, is mentioned on the front left and the front right side of the fuselage.

Turkish Airlines Subsidiaries – Anadolujet & SunExpress

The subsidiaries of Turkish Airlines includes Anadolujet and SunExpress (partly owned i.e., 50%), Turkish Technic and Turkish HABOM.

Anadolujet was established on 23rd April 2008, has its base at Esenboga International Airport in Ankara. Anadolujet operates domestic flights on behalf of its parent company Turkish Airlines.

SunExpress which is also called as Gunes Ekspress Havacılık A.S is based out of Antalya, Turkey and operates standard and chartered flights to various destinations in Europe, Asia and North Africa. SunExpress airline was formed in October 1989 and operated its maiden flight in April of 1990 between Antalya and Frankfurt.

Turkish Airlines Codeshare Agreements

Turkish Airlines has code-share agreements with below listed airlines with their countries of origin:

European Airlines: Adria Airways of Slovenia; Aegean Airlines of Greece; Air Malta of Malta; Austrian Airlines of Austria; Croatia Airlines of Croatia; Luxair of Luxembourg; LOT Polish Airlines of Poland; Scandinavian Airlines of Sweden; Turkish Airlines of Germany; TAP Portugal of Portugal and Swiss International Air Lines of Switzerland

International Airlines: Air Canada of Canada; Air China of China; Air India of India; Air New Zealand of New Zealand; Azerbaijan Airlines of Azerbaijan; EgyptAir of Egypt; Ethiopian Airlines of Ethiopia; Etihad Airways of UAE; Iran Air of Iran; JetBlue Airways of USA; Kuwait Airways of Kuwait; Malaysia Airlines of Malaysia; Oman Air of Oman; Philippine Airlines of Philippines; Royal Jordanian of Jordan; Singapore Airlines of Singapore and United Airlines of Chicago, Illinois.

Turkish Airlines Fleet Size & Flight Destinations

The number of fleets owned by Turkish Airlines goes up to 330 which include 316 passenger flights and 14 cargo aircrafts. Turkish airways operates flights in 261 destinations of Asia, Africa, Europe and America.

Sr.No. Country City
1 Turkey Adiyaman, Alanya, Ankara, Antalya, Batman, Bingol, Bodrum, Bursa, Canakkale, Dalaman, Denizli, Diyarbakir, Gaziantep, Hakkari, Hatay, Isparta, Istanbul (Ataturk & Sabiha Gokcen), Izmir, Igdir, Kahramanmaras, Kars, Kastamonu, Kayseri, Kocaeli, Konya, Kutahya, Malatya, Mardin, Merzifon, Mus, Nevsehir, Ordu/Giresun, Samsun, Sanliurfa, Sinop, Sivas, Tekirdag, Tokat, Trabzon, Usak, Van
2 Germany Berlin(Tegel), Bremen , Cologne/Bonn , Hamburg, Frankfurt, Hannover, Leipzig, Munich, Nuremberg, Stuttgart, Düsseldorf, Friedrichshafen, Munster/Osnabrück
3 Russia Kazan Moscow (Vnukovo), Novosibirsk, Saint Petersburg, Sochi, Stavropol, Ufa, Yekaterinburg
4 Italy Rome, Venice, Naples, Bologna, Catania, Genoa , Milan(Malpensa), Bari, Pisa, Turin
5 United Kingdom London(Gatwick, Heathrow, Luton), Manchester, Birmingham, Edinburgh
6 Ukraine Dnipropetrovsk, Ivano-Frankovsk, Kherson, Kiev, Lviv, Odessa, Zaporizhia
7 France Paris (Charles de Gaulle), Toulouse, Nice, Lyon, Marseille, Bordeaux
8 Spain Barcelona, Bilbao, Malaga, Madrid, Valencia
9 Netherland Amsterdam, Rotterdam, Maastricht
10 Denmark Aalborg, Billund, Copenhagen
11 Sweden Stockholm, Gothenburg
12 Austria Vienna, Salzburg, Graz
13 Romania Bucharest, Constanta
14 Greece Athens, Thessaloniki
15 Ireland Dublin, Shannon
16 Switzerland Geneva, Zurich
17 Portugal Lisbon, Porto
18 Luxembourg Luxembourg
19 Croatia Pula, Zagreb
20 Bulgaria Sofia, Varna
21 Belgium Brussels
22 Finland Helsinki

Turkish Airlines Reviews

In terms of airlines review, Skytrax has rated Turkish Airlines an average of 6 stars out of 10, reviewed by more than 1000 customers as of September 2017. Turkish Airlines passengers have rated 4 stars out of 5 for food & beverages and 3 out of 5 stars for inflight entertainment, seat comfort and value for money and Staff Service.

Turkish Airlines Flight Delays / Cancellation / Denied Boarding Problems

Turkish airlines operates flights in 261 worldwide destinations. Turkish airways not only has heavy air passenger traffic but also operates cargo carrier to 47 destinations of the world. Heavy air traffic and cargo load often leads to delays or cancellations of Turkish airline flights. According to EC Regulation 261/2004, passengers travelling with Turkish Airlines should share their experience with the airline and have complete right to claim compensation for any inconvenience caused to them.

EC Regulation 261/2004 EU Air Passenger Rights

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight compensation is subject to certain conditions and exceptions. There will be no compensation for a delay / cancellation caused by an extraordinary circumstance, under which such delay / cancellation becomes uncontrollable. An example of such situations includes extreme bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances.

If you traveled with Turkish Airlines and your flight was delayed or cancelled without any prior notice or for reasons which could have been easily avoided by the airline, then according to Regulation (EC) No. 261/2004, you can claim compensation up to 600€. This takes into account distance of travel and the delay duration which should be more than 3 hours.

Within EU:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  • And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€
Flugverspätung Entfernung

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European law, it applies to EU airspace.

You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Origin and Destination EU Airline Non-EU Airline
From Inside EU to Outside EU Yes Yes
From Inside EU to Inside EU Yes Yes
From Outside EU to Inside EU Yes No
From Outside EU to Outside EU No No

How We can Help You to Claim Your Money Back?

If your flight has been delayed or cancelled while you are travelling within Europe, flying with an EU registered flight and you want to claim compensation for the problem the airline has caused to you, all you have to do is provide us with your Turkish Airlines flight details (flight number & flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly. Our Claim Expert team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellation, flights departure and arrival time, etc. making us more likely to win the compensation. If you have any complaints regarding Turkish Airlines such as flight delays or cancellation you can contact Claim Flights at any time.

Claim Yourself Delayed / Cancelled Flight Compensation

If your flight was delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooking of flight tickets, you can use our free claim letter template to write the letter to airline to claim compensation for your delayed / cancelled / overbooked flight in accordance with EU Regulation 261/2004. EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for flight delay of 3 hours or more, flight cancellations or for denied boarding.

How Does Our Compensation Checker Tool Helps?

Passengers are often unaware of their rights and end up claiming a very futile amount compared to what they are entitled to claim. At Claim Flights the exact compensation can be calculated with the help of the compensation calculator. Flight Compensation Calculator can help you to calculate the amount to claim from Turkish Airlines for your delayed or cancelled flight. You can check for free the amount Turkish Airlines owes you with our flight compensation checker tool.

You can claim compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim the flight compensation from Turkish Airlines. Our Claim Expert team can file the claim on behalf of you and pursue it from the airlines. Air passengers are charged only in case he/she/they get the compensation. You can check the receivable claim amount provided by us against other claim Companies. Claim Flights takes up your case on a No Win No Fee Base and makes sure that you get the right amount in time.

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